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SkilRize

Version 2026-09-27 · In effect from 27 September 2026

Service Delivery Policy

In short

Everything bought on SkilRize is a digital service, delivered online through your order page — nothing is shipped. Each service shows its price, delivery time and revisions before you pay. The delivery time starts when you send the freelancer your requirements, and your payment stays in escrow until you accept the work.

1. What we sell

SkilRize is an online marketplace operated by NEXOLV.TECH. Buyers pay for professional services performed by independent freelancers — websites and apps, design, writing and translation, video, marketing, tutoring and similar work. Every service is performed and delivered electronically. We do not sell or ship physical goods.

We also sell optional Pro and Elite plans, which give freelancers more proposals each month, team seats, analytics and other tools.

2. From checkout to delivery

  1. Choose a service. Browse services or search. Each listing shows up to three packages with a fixed price, delivery time, number of revisions and what is included, plus optional extras.
  2. Check out. Pick a package and click Continue to checkout. The checkout page shows the total, the delivery time and the freelancer. To place the order you sign in, or create an account and verify your email and identity card.
  3. Pay. Click Pay and place order and pay on Swich's secure page by debit or credit card, Easypaisa, JazzCash or 1Bill. Once Swich confirms the payment, the money is held in escrow (the freelancer cannot touch it yet) and your order opens.
  4. Send your requirements. Answer the freelancer's questions and attach any files they need. The delivery clock starts now.
  5. The work is done. You and the freelancer talk and share files in the order's messages. You can follow progress on the order page.
  6. Delivery. The freelancer delivers through the order page. We notify you by email and in the app.
  7. Review. Accept the delivery, or request a revision if your package includes one. If you do not respond within 3 days, the delivery is accepted automatically.
  8. Payment released. The payment goes to the freelancer, minus the 10% platform fee. The order is complete, and you can review each other.

If the order is cancelled before delivery, you are refunded in full — see the Refund & Cancellation Policy.

3. Delivery times

  • Each package states its delivery time in days. Extras you add may extend it; the checkout page shows the total before you pay.
  • The time is counted in calendar days from the moment you send your requirements, not from payment — a freelancer cannot start work they have not been briefed on.
  • Your order page shows the due date. If it passes without a delivery, you may cancel for a full refund.
  • A revision request gives the freelancer time to rework the delivery; the order returns to you once they re-deliver.

4. How work is delivered

  • Deliveries are uploaded to the order page: documents, design files, source code, video, or a link to where the work is hosted. Every uploaded file is scanned for viruses.
  • You download delivered files from the order page through secure links that are created when you ask for them and expire after a few minutes. The files stay in your order.
  • Work that has to be installed or published — a website going live, for example — is agreed between you and the freelancer in the order's messages.

5. Briefs and contracts

If you post a brief instead of buying a listed service, freelancers send proposals with their price and timeline. When you award one, the contract states its milestones. You fund each milestone before its work starts; the freelancer submits it on the contract page; and you approve it within 7 days, after which it is approved automatically and the payment released.

6. Plans

A Pro or Elite plan is active as soon as you confirm payment, for the 30 days or 12 months you chose. Its benefits apply to your account immediately. Plans do not renew automatically.

7. Where we operate

SkilRize is run from Pakistan and priced in Pakistani rupees (PKR). Anyone aged 18 or over may use it, wherever they live. Payments are taken in Pakistani rupees through Swich, by card, Easypaisa, JazzCash or 1Bill.

8. Support

We answer email within one business day, Monday to Saturday, 10:00–18:00 PKT. Include your order number so we can find it quickly.

NEXOLV.TECH
Sole proprietorship registered with the Federal Board of Revenue, Pakistan. Proprietor: Ibad Ahmed.
House 1037, Street 21, Phase 5, Bahria Town, Rawalpindi, Punjab, Pakistan
Email: nexolv.tech@gmail.com · Phone: +92 332 3285685